Social media is meant to connect people so that we can interact and share our interests. If you think social media stops at Facebook, you’re making a costly mistake. Truly effective social media management spans the entire spectrum of the internet. Navigating which platforms would best benefit your business can be confusing. The important thing to remember is the purpose of social media is to connect people. The real power here is not in the tools or technologies, it’s in the people and conversations.
... for customer service, reputation management, and improving the quality of your products or services by listening to your customers.You may already be familiar with some social web platforms:
None of these are worth much to you (or your bottom line) unless you have a social media marketing strategy to capitalize on them.
Having the ability to reach your customers online, learn about them (where they live, their needs and wants, their likes and dislikes, and who influences their perception of your brand and how that perception can be altered), and listen to what they’re saying about you is what makes social media so powerful. The creative minds at Robert Sharp and Associates, a top digital marketing agency in Rapid City, SD, can help you create a social media marketing strategy that allows you to connect with your customers across multiple platforms to help increase your bottom line.
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We know the Covid-19 pandemic is causing unique and unchartered challenges in your business, as everyone is unsure how this will play out. Whether you’re still open for business, modifying hours and services or temporarily closing all together…there is no such thing as “business as usual”.
We are not selling or promoting an extensive advertising campaign, but we may be able to help you with messaging and digital notifications that have become available in our community. So, if you find yourself in need of assistance, we’re here to help.
In an effort to minimize the spread of this virus, Robert Sharp & Associates will be working remotely for the most part. However, we anticipate no disruption in service or accessibility to our staff. We have minimal staff in the office, and everyone working remotely has full email and account access.
Therefore, email is the best way to communicate. For your reference, senior staff emails are listed below:
As of now, our office phone will be answered 8am-5pm M-F. However, if you have cell numbers for any staff member, please feel free to use them; and you are always welcome to contact Robert and Stacey on their cell phones:
We will continue to monitor this rapidly-changing situation, and as new information is available, we will adjust and enhance business practices as needed.
We wish you all the best as we weather the storm. Stay well, and let us know if we can be of assistance in any way.
Robert and Stacey
and your friends at Robert Sharp & Associates