Social media is meant to connect people so that we can interact and share our interests. If you think social media stops at Facebook, you’re making a costly mistake. Truly effective social media management spans the entire spectrum of the internet. Navigating which platforms would best benefit your business can be confusing. The important thing to remember is the purpose of social media is to connect people. The real power here is not in the tools or technologies, it’s in the people and conversations.
... for customer service, reputation management, and improving the quality of your products or services by listening to your customers.You may already be familiar with some social web platforms:
None of these are worth much to you (or your bottom line) unless you have a social media marketing strategy to capitalize on them.
Having the ability to reach your customers online, learn about them (where they live, their needs and wants, their likes and dislikes, and who influences their perception of your brand and how that perception can be altered), and listen to what they’re saying about you is what makes social media so powerful. The creative minds at Robert Sharp and Associates, a top digital marketing agency in Rapid City, SD, can help you create a social media marketing strategy that allows you to connect with your customers across multiple platforms to help increase your bottom line.
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We know the Covid-19 pandemic continues to cause unique and unchartered challenges in your business. Whether you're back to business as usual, open with modified hours or offering emergency services only…RSA is here to help you stay in touch with your customers.
At RSA we've entered the phase of learning how to live with Covid-19, both as a company and as a service to our clients. We continue to be open and our staff is working full time, some in the office and others from home. The face-to-face contact is limited but the workforce and customer service is at 100%.
Email continues to be the best way to communicate. For your reference, senior staff emails are listed below
Our office phone (605-341-5226 )is answered 8am-5pm M-F. However, if you have cell numbers for any staff member, you are welcome to use them; and you can always contact Robert and Stacey on their cell phones:
We wish you all the best as we continue to weather the storm. Stay well, and let us know if we can be of assistance in any way.
Robert and Stacey
and your friends at Robert Sharp & Associates