Meet The Team
Account Services
Kendra Bertsch, Digital Operations Director
Kendra is a creative professional with a passion for design and photography. From a young age, Kendra has been interested in drawing and sketching, and knew since middle school that she wanted a career in the creative industry. Throughout her career, Kendra has worked on various projects, including printed ads, product portfolios, logos, websites, and various other print and online deliverables. She has also managed social media for various employers as well as some event planning. You could say she is a Jack (or Jill) of all things design. Outside of work, Kendra enjoys reading, exercising, sketching, photography, and spending time with her partner, their three fur-babies, and their newest family member, baby Elenore.
Riley Ullrich, Account Services Representative / Digital Marketing Team Member
RSA is proud to have Riley join our account services/digital marketing team. Her outgoing personality and desire to never stop learning has made her an essential member of our team. In addition to her friendly demeanor, Riley has a great knowledge of the advertising and marketing world. She attended Black Hills State University and majored in business administration with a specialization in marketing. Through her courses she learned the importance of efficiently multi-tasking, a skill that comes in handy with her account services duties. Riley is also very creative and thinks outside the box when brainstorming and providing clients with new ideas. Growing up playing sports, Riley understands the importance of a team effort and we are so excited to have her as part of ours! When Riley is not working at RSA you can find her spending time with her family, friends, competing in soccer and hanging with her dog Bailey.
Office Management
Cassie Big Crow, Staff Accountant
Cassie is responsible for all accounts receivable and payables for RSA. While juggling various laborer jobs during her education, including landscaping, roofing, and concrete work, she has also held diverse roles in hospitality, finance, and education. Having earned a BS in Business Administration with an emphasis in Accounting, Cassie showcases her resilience and unwavering determination. Originally from the Pine Ridge Reservation, she has called the Rapid City area home since she was 19, demonstrating her commitment to success in both her personal and professional life.
Kaitlyn Forgey, Office Manager
Kaitlyn is the first person you see when you walk through the doors of RSA. She handles many office management duties, ensuring that our clients get top-notch customer service and that the office runs smoothly. She is in college working towards a Bachelor’s Degree in Business and Administration. Her pursuit of education led her to RSA—she is excited to learn all she can about running an office effectively and efficiently. You’ll typically find Kaitlyn spending time outside of work with her husband and adorable pup, Roscoe.
Digital Marketing
Kandi Cornford, Digital Marketing Director
Kandi began with the account services team at RSA, but her knack and knowledge for social media has transitioned her to a major player in our digital marketing department. Kandi’s knowledge of all aspects of marketing allows her to create digital campaigns that work in tandem with traditional media to produce a positive, impactful return on investment. Kandi has achieved her Google Certification and is constantly learning and researching new changes to the digital marketing realm. Kandi works with many clients to develop and implement social campaigns to increase sales, build brand identity, advertise new products or services, and build top-of-mind-awareness. With such a wide array of knowledge and a passion for online advertising, Kandi is a vital part of the RSA team.
Vincent King, Digital Marketing Strategist
Vincent joined RSA with his ambitious pursuit of diving into the digital marketing multiverse while absorbing as much knowledge as possible. Hard-working, meticulous, and gritty are terms used to describe Vincent’s work ethic. With his stubborn determination, he graduated Summa Cum Laude at Grand Canyon University while leading the university’s marketing club as a Director of Communications and working a part-time job. Throughout Vincent's college career he acquired a plethora of various experiences and tools as his academic studies spanned across graphic design, art, digital media, journalism, video production, public relations and applied marketing and advertising. With his widened scope of knowledge, Vincent is able to approach any issue not only with analytical logic but also with open-minded creativity. He has utilized many approaches while helping his clients in increasing engagement, fostering brand identity, promoting brand recognition, and more. When not in the office, Vincent enjoys playing sports with his family and friends, photography and video editing, and destroying anyone who dares challenge him in MarioKart.
Graphic Design
Justin Mather, Graphic Design Director
Every magazine ad, menu, logo, billboard or vehicle wrap designed at RSA is the responsibility of the art department, overseen by Justin. He’s spent over twenty years developing award-winning, effective advertising designs alongside Robert Sharp. In that time, the goal has never changed…ALWAYS EXCEED EXPECTATIONS. Justin works with a large and diverse client base and learns the ins and outs of your business in order to produce designs that are not only stunning, but tell your unique story. From concept to completion, Justin is with you every step of the way. Whether you have an idea that needs brought to life, or have no clue what you’re looking for, he’ll get it done. Justin graduated from South Dakota State University with a Bachelor’s of Science in Advertising. His work ethic and long hours in a computer lab at school transitioned nicely to an agency environment.
Reba Sabo, Graphic Designer
Reba joined the RSA team to fulfill her passion of creating award-winning, result-driven graphic design, and pours her positive attitude and eye for design into every project she does. “No” is not a word in Reba’s vocabulary and she is always willing to try new things to go above-and-beyond for our clients. Her calm demeanor and eye for design allows her to create stunning imagery on time. She routinely has clients calling her with last minute marketing materials and she never fails to get them done at the drop of a hat. Her design experience is a range of calculated visuals from logo creation to billboard design, and so much more! Reba obtained her Bachelor's of Science in Graphic Design from Full Sail University. During that time she gained extensive working knowledge of design programs that enable her to deliver outstanding creative to clients and their audiences.
Audio/Video Production
Kane Thomas, Video Production Editor
Kane has a passion for video editing, which brought him to RSA’s video department as an intern, and now we’re happy to call him an employee. Kane’s interest in video editing started when he was just 13 years old with the goal of becoming a YouTube star. Some of his first work included making animated music videos in his free time as an opportunity to explore his creative edge. In his free time, he enjoys watching anime along with other shows and movies, spending time with friends, skateboarding, video games and eating cheeseburgers. Kane has a passion for learning and hopes to continue furthering his video editing career at Robert Sharp & Associates.
Web Development
Andrew Jensen, Web Developer, Programmer, Systems Administator
Drew is responsible for maintaining onsite and offsite servers, workstations and networks; among other duties that include programming desktop, mobile and web applications, developing websites and customer support. Drew has over twenty years of advertising, marketing and graphic design experience that started in newspaper journalism and has advanced into the fast-paced world of computer networking. If you have a vision for your website, Drew can make it happen. His vast knowledge of programming and computer technology has been an instrumental asset to the web development team at RSA. Drew played a large role in developing RSA’s customized, proprietary content management system PageFramer. His brother Tony Dodd was his mentor.
Hannah Loosli, Web Developer, Programmer
Hannah joined RSA as a web developer. Her lifelong passion for technology began when she witnessed her father establish one of the first connected networks in their small Alaskan town, to allow her siblings to play video games together. Despite being only five years old at the time, Hannah immersed herself in games like SimCity 2000 and RollerCoaster Tycoon, sparking her fascination with the unique languages and mechanics of each one. Her pursuit of understanding languages led her to study Business Administration in South Korea at Kyung Hee University, to refine her Korean speaking skills and better her understanding of organizational dynamics. With a deepening interest and passion in programming languages, she aspires to learn how to create applications and websites that transcend the boundaries of language and foster interaction with users on a deeper level. Beyond her professional pursuits, Hannah finds happiness in embracing her role as "cat momager" to her beloved feline companions.
Last But Not Least...
Liko, Director of Pawsitivity / Office Security
While Liko may be new to the world of marketing (and life in general), his upbeat demeanor and fervor to participate in any project our team takes on ensures marketing success through and through. Always ready to greet our clients and visitors at the door, Liko is certain to make a pawsitive impression of the spirit and morale of RSA. Bringing many strengths to his pawsition at RSA (other than sleeping on the job), Liko uses his cuteness in a way that nobody else can to capture, convince, and convert new clients.
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