How Online Reviews Benefit Your Business



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Search Engine Reviews

Amplify Your Brand’s Visibility
Over the years, Google has developed a complex formula in determining which results will be shown in the over 3.5 billion searches that are conducted each day. One of the factors in the equation is online reviews, with 10% of the score attributed to the quantity and quality of reviews your business has obtained.

Convince Potential Customers
Online reviews allow you to reach consumers at that critical moment when they have decided to make a purchase and are in the process of choosing where to spend their money. Company ratings on review platforms vastly affect the option that ends up being chosen, as 94% of people report that they will not patronize a business that has less than 4 stars.

Maximize Conversions
There are many ways that online reviews can convince a potential customer to purchase from your company, but one may surprise you - negative reviews that get resolved can increase your website conversion by up to 67%. Online reviews go far in building consumer confidence in your brand, as 84% of people say that they trust reviews more than recommendations from friends and family.

Developing a Review Acquisition Plan
While there is not one answer that will work for every company, there are some relatively effortless steps you can implement that will increase the likelihood that someone will end up leaving a review after visiting your store or website. First, make sure your business is claimed on Google, which allows you access to respond to reviews, and gives you a link to give visitors to go directly to Google’s review form. Simply asking each customer to leave a review is also important, as a substantial 68% of people say they will leave a review if they are asked.

Search Engine Reviews

Developing a strategy for growing and responding to online reviews has become an essential ingredient to building an effective marketing campaign. If you need help putting together a plan to improve your brand’s public standing and search rankings through online reviews, contact the reputation management experts at RSA today!

Contact RSA today for your Google Reviews strategy!


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We know the Covid-19 pandemic continues to cause unique and unchartered challenges in your business. Whether you're back to business as usual, open with modified hours or offering emergency services only…RSA is here to help you stay in touch with your customers.

At RSA we've entered the phase of learning how to live with Covid-19, both as a company and as a service to our clients.  We continue to be open and our staff is working full time, some in the office and others from home.  The face-to-face contact is limited but the workforce and customer service is at 100%.

Email continues to be the best way to communicate. For your reference, senior staff emails are listed below

Robert Sharp Agency Principal Email

Stacey Sharp Account Services Email

Tony Dodd Web Development Email

Justin Mather Graphic Design Email

Kandi Cornford Digital Media Email

Jason Ader Video Production Email

Dottie Frasier Accounting Email

Our office phone (605-341-5226 )is answered 8am-5pm M-F. However, if you have cell numbers for any staff member, you are welcome to use them; and you can always contact Robert and Stacey on their cell phones:

Robert 605-390-7390

Stacey 605-431-4898

We wish you all the best as we continue to weather the storm. Stay well, and let us know if we can be of assistance in any way.

Kindest regards,

Robert and Stacey

and your friends at Robert Sharp & Associates