By Ben Lippert | August 1, 2011

Robert Sharp & Associates was fortunate to attend the first annual MarketPlace event in Huron, SD.

The event, which is scheduled to take place the next two years, was hosted by the Center for Rural Affairs and the South Dakota Farmers Union.

The purposes of MarketPlace is to unite local business owners and entrepreneurs in South Dakota and provide them with insight, education and a chance to network and learn about other resources from across the state.

We had several good conversations with people from all walks of life and all areas of the state.

One of our most unique encounters was with a woman from a small town north of Phillip; she owns a bed and breakfast called Missile Inn. As the name suggests, Missile Inn is located near an old missile silo. Sadly, however, guests do not stay in the abandoned shaft. The B & B has six different rooms, all decked with paintings, trinkets and artifacts the owner and her family have collected over time.

We also attended several breakout sessions and seminars. Through these experiences we learned helpful advice from industry leaders. One of the sessions, “20 Killer Marketing Ideas That Will Build Your Business,” was especially helpful.

From all the speakers, discussions and networking with South Dakota business owners, here are three most important things we took away.

1) Business is alive and well in South Dakota – what recession? SD business owners are fighting through the difficult financial times facing our country and most of them are coming out successful. This doesn’t just include established businesses, many small businesses are opening and finding a way to make it work.

2) The feeling of community is strong – even though we knew many of the vendors and business owners, there were still some new faces. The friendliness and love we received from total strangers was astounding. This wasn’t an event where businesses pushed their products at other people. There were no sales pitches or contracts – just an open environment to learn and grow.

3) Technology is at the forefront of business – the degree of attendees tech skills ranged from very advanced to complete novice but one thing was consistent in the minds of everyone who attended: technology is essential to marketing your business and product. Many of the session talked about social media’s influence on business. It was neat to see the openness and reception to technology that many people aren’t native to, or necessarily familiar with.

If you would like to join us at the 2012 South Dakota MarketPlace event, check the Center for Rural Affairs website or contact the South Dakota Farmers Union.

By Kyle McCabe | July 21, 2011

We’ve come a long way since 2007, with incredible growth in the SEO/social media portion of our business. It didn’t come without a healthy dose of challenges, but that’s what we’re all about and we’re still going strong.

What we do isn’t easy in this changing world of Pandas and Zaarly’s; each new update or piece of technology brings a fresh challenge to our doorstep. Our task is to stay on top of it all *and* bring our clients with us. So we’re always reading, always experimenting, forming new strategies, brainstorming with the rest of RSA, attending seminars, trying to figure out the best approach, the reason for that traffic spike, or how to turn an apparent failure into a success or at least a lesson.

What we hear more and more often from clients themselves are things like, “I know it’s important and I have to do it at some point…,” or, “I noticed a drop in traffic when I stopped SEO,” or, “Every website should be optimized for search engines,” are becoming more common. Business owners and marketers are getting it – an invisible website is an invisible business.

So what’s the hang-up? Usually it’s budget. No one wants to throw thousands of dollars at something they don’t understand the mechanics of – even if SEO seems necessary it can still look like a bunch of voodoo.

That’s why we try to take the mystery out of it all. We tell you exactly what we’re doing and why, and show you the results.

By Ben Lippert | June 28, 2011

When you’re searching the web for a product or service in your area, where do you go to find it?

Many people start with Craigslist, then check out the area listings on Ebay and as a last-ditch effort they might even browse the Facebook Marketplace. These services are all tried-and-true methods of person-to-person commerce because they are well established and used by thousands of people each day.

Now, lets take a look at Zaarly, a brand-spanking-new e-commerce site who’s motto is,“what you want, when you want it.”

I’m telling you, this could be the next big innovation in person-to-person selling …Read more »

By Justin Mather | March 3, 2011

[When asked to write a post for the RSA blog I thought, hey I'm not a writer - and what was I even going to write about? Think Justin....think! Then it happened, my WDT intern Pierre (his name has been changed to protect his innocence) walked in and said "what's goin’ on?" And just like that I had a topic. I tried to get Pierre to write this, but he's lazy and doesn't prioritize very well. You know, he puts school and his job before his internship. Silly intern. Anyway, here's my masterpiece…]

Don't forget my coffee

We love us some interns!

Each year many brave souls apply for various internship positions here at Robert Sharp & Associates, and each year we select a few candidates who show us they want to learn and are excited about what they can do. When they show up for work, we show them what an ad agency is all about: sex, drugs and Facebook!

An internship at RSA starts with you getting me coffee and a Taco John’s breakfast burrito (relax, I’ll pay every third time) and ends with …Read more »

By Molly Albrecht | February 16, 2011

Analytics? Bounce rate?

What language are they speaking?

I have to admit, I thought I might need a passport and a pocket dictionary on my first day at RSA. That day I attended several meetings with the search engine marketing team, and most of the words buzzing around me sounded like a foreign language.

I’m the first to admit, I’m a search engine marketing (SEM) newbie.

I applied for the interactive marketing specialist job at RSA because writing skill was included in the job description. That sounded ideal, since I love writing and studied journalism in college. Little did I know the job encompassed so much more, and I’d be grasping to understand parts of it.

I’ll let you in on a few of the secrets I’ve learned.

Luckily for me, I’ve discovered …Read more »

By Marsha Ahrenkiel | January 13, 2011

check in anywhere

Shades of The Island of Dr. Moreau! (hint: Google H.G. Wells)  Modern-day mad scientists (let’s call them “software developers”) have been merging social networking concepts with a range of other technologies and rolling out new hybrid beasts that could eventually change your marketing and public relations strategies.

One that we’re keeping a close eye on here is a species known as “location based social networking” (LBSN) – combining short message service (SMS), aspects of gaming, smartphone technologies and GPS capabilities.

Location-based Race

A number of competitors are active in this marketplace. You might have heard of or use Gowalla, Foursquare, Facebook Places, or forerunner Brightkite – free  services that allow users …Read more »

By Tarah Heupel | September 16, 2010

Alert: Shameless self-promotion ahead!

In addition to web development, video production, print design,  SEO, and all the other creative services we offer at RSA, we also have a stellar event management team that spends much of the summer running across the Midwest to spearhead the Wyoming State Fair, Central States Fair, and South Dakota State Fair.

This year our newest RSA team member, Scott Bruce, pitched in to help our event management team with the wide range of duties we handle at the South Dakota State Fair in Huron. After providing transportation, helping with a political campaign video shoot, and serving as all-around good-spirited gopher, Scott was handsomely rewarded with this photo opp:

Scott with the lovely Martina McBride

The well-heeled Martina McBride hit the main stage as Saturday night’s headliner, where she played to a packed crowd.  A lot of sweat and hard work went into all of this year’s fairs, but our event management team pulled through with flying colors. Now they’re sitting down for a well-deserved breather before getting started on next year’s events…great job guys!

By Kyle McCabe | July 7, 2010

A while ago I wrote about the idea of being “transparent” or “authentic” in the social web. My theory is that full transparency is actually over-disclosure (and therefore undesirable), and authenticity just means don’t be fake (rather than meaning “show yourself without any sort of filter,” as the word might imply).

This theory applies to social business (use of social media for an organization) as well.

...

Transparency in Business

No single person is obligated to tell anyone anything (outside the legal sphere), but good communication demands a certain level of honesty. …Read more »

By Kyle McCabe | July 1, 2010

?

The Black Hills Home Builders Association recently help a seminar for its members and invited RSA to come speak to them about social media for business. It was a great time with a small, intimate group, and we fielded quite a few questions. Here are a few of those questions, including our answers.

What is Twitter?
I’ve written about Twitter here a couple times. In short, it’s a networking tool, a way to engage in conversation with people around the globe. It may be new technology, but it’s still just people talking. Sign up for an account and post, 140 characters at a time, about things that matter to you and the people you wish to interact with, whether they be customers, prospects, colleagues or friends.

Try using Twitter’s search feature to find people talking about topics of interest, and begin to engage them. Keep in mind every “tweet” is an invitation to engage – people want to hear from you! …Read more »

By Vincent Tyson | June 8, 2010

...

The last time I wrote a blog for RSA I discussed the joys and pitfalls of the customer service experience, and promised to return with an update on the window issue. Well I am pleased to say the glass was finally replaced and they did it on time! Wow – some good news.

Now I have another story that addresses customer service and its huge importance in today’s world.

Customer Service Failure

This customer service story involves Sears. The situation has angered me so much that I was forced to employ measures that I had never used before. …Read more »