By Kyle McCabe | August 20, 2009
Thanks for coming back! We'd really like to hear what you think of this post, so don't be shy with the comments!
Most of us who are active in social web spaces (i.e. Twitter, Facebook, etc.) do it privately – that is to say, we’re engaging online with friends and family. But what if you’re doing it for a business? How should you present yourself?
It can be difficult to know where to draw the line between the personal and professional when dealing with brands, vendors, clients, customers, etc. After all, you are YOU, and though you may represent your organization, you’re still a person. And people engage with other people.
Look, I “tweet” personal stuff all the time. Granted, I’m not the principle of the organization, or even a high-level operative (so to speak). So although I do represent my company to a degree, I’m safe from being seen as “the company voice.” Not so, for others. Being seen as the representative of the organization can put you in a tight spot where the line between personal and professional gets a little blurry. …Read more »
By Kyle McCabe | May 14, 2009

We're not supposed to talk about how great we are. (photo by JSolomon)
Time to take a step back.
Time to take a good look at what we’re doing here at RSA. The economy is down – way down, and people are cutting advertising and marketing budgets, big time. Looks like 2009 is shaping up to be a “building year,” right?
Maybe not. The problem is, we’re still as busy as ever, and I guess that’s less of a problem and more a relief. Some might call it good luck; I call it hard work and a passion for what we do. And a passion for having food to eat, there’s also that.
And yet we have been building as well. Since late last year we’ve added new departments, new staff, and new teams. We’ve got a new website on deck, and are partnering with new clients weekly. …Read more »
By Coree Foster | February 10, 2009

Politics and Social Media
Social media introduces a new paradigm of increased grassroots involvement in politics. Everyday people are finding their voice and influencing the conversation in Washington D.C.
…Read more »
By Kyle McCabe | December 31, 2008
I’ve been asked by several people in the last couple months, “what is the point of Twitter?” Having read Jillian Anderson’s recent post on social media, you might be asking yourself the same question. After all, Twitter doesn’t seem very useful at first glance. But like many social media services, how you use it is more important than what its “point” might be. Yet in order to explain why Twitter can be useful to you, we need to clear up a few things. …Read more »
By Jillian Anderson | December 24, 2008
Many businesses are catching on, choosing to engage interactive social media sites and applications as marketing and PR tools. You are able to reap the benefits of networking for customer service value, staying up to date with industry conversation and public interest trends, and building RELATIONSHIPS with the PEOPLE gathered around these online watering holes. The key is to remain both Person and Business at the same time…but mostly person. …Read more »