By Kyle McCabe | April 30, 2009

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Previously I wrote about understanding social media, and explained how it is equalizing global communication and interaction, with specific consequences for business. I want to expand on this idea a bit and talk specifically about ‘marketing‘ on the social web.

Social web?
Yeah, that’s my term du jour. I’ve been slap-fighting a little bit with the whole concept of “social media,” and the fact that this commonly-used phrase just doesn’t work as a definition. It’s too broad; misleading, even. “Social web” is broad as well, certainly, but more specific in scope. It’s made up of spaces across the internet where people can interact with one another – we’re all familiar with some of the more popular technologies that facilitate this communication. The point is that conversations are happening here.

What’s that got to do with business and marketing?
Quite a bit, potentially. A business that approaches the social web the right way can benefit greatly, while providing value for their customers or prospects. Vague enough for you? …Read more »