By Kyle McCabe | March 2, 2010
Thanks for coming back! We'd really like to hear what you think of this post, so don't be shy with the comments!

Who cares what the glass looks like...is the beer any good?
Who cares how a website looks if it doesn’t work?
Well, the owner of the site, usually. Many of the websites I’ve built over the years have been for clients who care very much how their websites look, and often make decisions to enhance that aesthetic quality at the expense of usability (the ease with which a person uses the website).
Of course the “look” of a site is important. A website needs to draw and engage the eye quickly, or at the very least, not make the visitor puke on their keyboard (here, this might help you with that).
But drawing the eye is only part of the equation. Readers familiar with this subject might here expect me to talk about “function”, and how it needs to take precedence over “form.” In other words, don’t sacrifice usability for flashy eye-candy. But we all understand that, don’t we? …Read more »
By Kyle McCabe | January 14, 2010
Whenever I sit down to go through ideas for blog posts, I inevitably think of a few that sound great, only to realize hey, we already wrote that one. A lot of the things we wrote about last year are still relevant even now – maybe more so.
Looking back through our logs, it’s no surprise to find some content was more popular than others. After all, we’re still experimenting to find the sort of thing you, our readers, find most useful.
To make sure you didn’t miss any of the good ones from last year, here’s a short list of our most viewed posts from 2009.
Why Good Customer Service Is So Important
5 Reasons Not to Cut Your Marketing Budget in a Recession
Elements of Internet Marketing
Going Nuts? Don’t Cut your Marketing
Should You Put Video On Your Website?
Understanding Web Design
14 Practical Uses For Social Media
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Photo courtesy of kevinzim
By Kyle McCabe | September 29, 2009

She's right...
What is “good” web design? Many people don’t understand what makes websites good or bad, and some are even surprised to learn that effective web design takes time, and isn’t cheap. Let me explain…
When you look at a website, you’re looking at an end product. Like a car, there’s really no indication of what went into the creation of the product. We can break it down into its individual parts – wheels, pistons, frame, gears – but we don’t know *why* they, specifically, were used in its construction, or how to acquire and assemble the right types of parts for another car.
Who decides what’s good?
Most of us probably don’t understand how cars are designed, and have only a basic understanding of how they work. But we do know how to use them. We call them “sweet” or “clunker,” seeing distinctions in quality based on various attributes, such as age, safety, power, or utility.
Let’s dwell on that for a second. The designers and engineers who build these complex machines understand them a gazillion times better than you or I, and yet *we* are the arbiters of automotive quality? How does that work? …Read more »
By Allan | January 6, 2009
As a business, you have many options for delivering your message to your target market. Be it a billboard, newspaper ad, television spot or some dude in a chicken suit standing on the corner handing out flyers – each has specific techniques for maximizing its effectiveness. When incorporating your website as part of that message delivery system, it’s important to remember the web is its own medium and must be treated as such. All media types are unique and beautiful snowflakes… or something to that effect.
…Read more »